Terms of Service

1. Agreement

These Terms of Service ("Terms") are an agreement between you and Silivent Technologies LLC, a Montana limited liability company with its registered address at Silivent Technologies LLC, 1001 S Main St, Ste 500, Kalispell, MT 59901, United States ("Silivent", "we", "us"). They apply to silivent.com and to the software products and services we offer (together, the "Services"). By using the Services you agree to these Terms. If you use them on behalf of an organisation, you confirm you can bind that organisation.

2. Our products and services

Silivent develops and operates its own software products, including mobile apps and software-as-a-service platforms, and provides design and software development services to clients. Some products may have additional terms, which apply together with these Terms.

3. Accounts

You must give accurate information when creating an account and keep your login details secure. You are responsible for activity under your account. You must be at least 16 years old, or the age of majority where you live if higher, to create an account.

4. Subscriptions, payments and taxes

Paid plans are billed in advance on a recurring basis (for example monthly or yearly) until cancelled. Prices are shown at checkout.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our product orders. Paddle provides all customer service inquiries related to payment and handles returns. Applicable taxes are calculated and collected by Paddle at checkout.

You can cancel at any time; cancellation takes effect at the end of the current billing period and you keep access until then. Refunds are described in our Refund Policy. We may change prices with at least 30 days' notice before your next renewal.

5. Client projects

Design and development work for clients is governed by a written proposal or statement of work ("SOW") agreed with the client. Unless the SOW says otherwise: work is invoiced by milestone; invoices are due within 14 days; and ownership of the deliverables created specifically for the client transfers to the client when they have been paid in full. We keep ownership of our pre-existing tools, libraries and know-how and grant the client a licence to use them as part of the deliverables. If an SOW conflicts with these Terms, the SOW prevails for that project.

6. Acceptable use

You agree not to: break any law or infringe anyone's rights; upload malware or attempt to disrupt or gain unauthorised access to the Services; scrape, resell or reverse engineer the Services except where the law allows; send spam or misleading content; or use the Services to harass or harm others. We may suspend accounts that break these rules.

7. Your content

You keep ownership of the content you add to our products. You give us a limited licence to host, process and display it only as needed to provide the Services to you. You are responsible for having the rights to the content you upload.

8. Our intellectual property

The Services, including software, designs, logos and the Silivent name, are owned by Silivent or its licensors. Except for the rights expressly granted in these Terms or an SOW, no rights are transferred to you.

9. Third-party services

The Services may integrate with third-party services such as app stores, payment processors and AI providers. Your use of those services is governed by their own terms, and we are not responsible for them.

10. Disclaimers

Except as expressly stated in an SOW, the Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Services will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, Silivent will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Services is limited to the amount you paid us for the relevant Service in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You agree to indemnify Silivent against claims arising from your content, your misuse of the Services or your breach of these Terms.

13. Termination

You may stop using the Services at any time. We may suspend or end your access if you breach these Terms or if we discontinue a Service, in which case we will give reasonable notice where possible and refund any prepaid amount for the unused period of a discontinued Service.

14. Governing law and disputes

These Terms are governed by the laws of the State of Montana, USA, without regard to its conflict-of-law rules. The state and federal courts located in Montana have exclusive jurisdiction over any dispute arising from these Terms, and you consent to their jurisdiction. If you are a consumer, you may also have rights under the laws of the country where you live that cannot be overridden by contract.

15. Changes and contact

We may update these Terms. If a change is material we will give reasonable notice, and continued use after it takes effect means you accept the updated Terms. Contact: info@silivent.com, Silivent Technologies LLC, 1001 S Main St, Ste 500, Kalispell, MT 59901, United States.